SOA server polling issue

Resolution steps for SOA file polling issue:

1. Stop the Servers (whole domain Admin server,SOA).

2. Backup the controlDir folders.
Backup and delete the Controlfiles directory , when servers starts it will be created again.
3. Delete cache, tmp
Delete tmp, cacche when server starts these directory will be craeted again.
4. Backup the FILEADAPTER_IN table and remove status value as 2 (PROCESSED).
Check if table contains file_processed status=2.
select count(*) from FILEADAPTER_IN where file_processed=2;
If above  return value is equal to row count of whole table then take a back up of table and truncate.

5. Touch the files to new timestamp.
put command : touch -m * inside locate where files are availble for pollling.
6. Restart the Servers.
Restat whole domain including Admin Server.

Now Check the server polling files or not .. hope it will start polling .
Same you can check from EM console with instance through interface.